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Diane makes life easy. I’ve been really busy and having him show up and my work and take care of my car without me having to go wait in a waiting room is great.
Very professional and friendly. Knowledgeable, patience and Courteous .
Amazingly friendly and helpful. Beyond professional. Couldn't have had a better experience. Thank you Godwin!
Very professional. My kid was asleep upstairs and it was very quiet the entire time he was in my garage. Showed up on time and the amount of time to complete the job was very reasonable.
This has nothing to do with Chris but does have to do with the warranty. When booking the appointment it asked if providing the parts and I said yes but at no time was I told that it voids the warranty on the service provided. Immediately I had a warning light come on with the code B1630 which has to do with the headlight which was replaced (brand new bulbs and in package). So now they can send out someone out to check my car and fix it but because my warranty is void and there is an additional charge. Thank you but no thank you I will not be using this services anymore. Disclosures like this should be told upfront both on the website and by the mechanic. If that was the case I would have returned the ones I purchased back to the store and had the mechanic provide them. Not good business
Deane is awesome! Very willing to listen and answer any questions or concerns you may have about your vehicle. I wasn't sure what part I needed, but described to him what lead to pieces in my car shifter breaking apart. He ordered the correct assembly, arrived early with it, and had my car up and running within an hour. He pointed out that the wire harness behind my shifter lookes like it may have gotten wet (it's directly below the cup holders) and shorted out. This was likely the reason that prevented my car from shifting out of park before the shifter assembly broke. He also stayed to inspect my vehicle after the repair. I was skeptical about using Your Mechanic before today, but will now recommend to all my friends and family. Very pleased that I did not have to tow my vehicle to an auto repair shop and overall it was a great experience. Thank you Your Mechanic and thank you Deane!
Pleasure working with Deane. He was to replace a part but found other issues that were to be taken care of immediately, only dealership could do this work. Didn't charge for the part he bought to replace. Appreciated the recommendations and his time.
Chris was fantastic and easy to talk to. He explained everything that he was doing and showed me the old parts and new parts. He did the work in my garage and had all the tools and shop blankets to make sure there was no mess left behind. He made this first time experience with yourmechanic.com very pleasant. He is a great reflection of the company. It was convenient and very easy! I would recommend Chris without reservation!
Friendly, professional, prompt, did some problem-solving, even went under budget.
He was very friendly and knowledgeable about my car.
Jonathon arrived early and spent a good amount of time inspecting the vehicle. Unfortunately he could not test drive the vehicle because it was boxed in a car yard, but he did as thorough a job as possible.