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Andrew arrived early, and got right to work. He knew the likely problem from my 10 second description, checked the vehicle diagnostics, and verified the diagnostics by swapping some parts and doing a quick test drive. He even showed me the OBD2 scanner output. The vehicle has over 151k miles, and Androw could easily have tried to upsell me on replacing all of the ignition coils, rather than just the faulty one, purely based on the vehicle's age -- but he didn't. He just replaced the one necessary, topped up fluids, mentioned it was time for an oil change and new tires in the back, and that was it. Everything was fixed inside of an hour, while working in the rain.
Excellent, professional service! Communication was great: we had to reschedule so he could pick up a specific part I requested, and he gave me a call the day off when he had a cancellation and could schedule me in earlier. He was on time, quick, and knowledgeable. Fantastic experience!
Arrived on time, courteous.
Jose was our first time using this service. It was a very pleasant experience. Jose let us know exactly when he would arrive. He arrived on time and was curious and nice. He proceeded working on our truck and took full control of the repair. After he finished he had inspected our vehicle and pointed out some items that might need repair or future maintenance. Work was completed in a timely matter, very professional and done well. I am old and I used to do all my own repairs but thank goodness for this service and people like Jose that do professional work and are kind and seem to take an interest in doing a good job and going out of their way to make sure the customer has a great experience. I am looking forward to having Jose work on other automotive issues in the future and highly recommend this gentleman for your automotive services. Thanks again Jose for being there and taking care of things. It means a lot to an older person that cannot do those things anymore. I give the service and Jose a AAA + Thank you again for a great experience. Michael
Jose did as best as he could with the removal of the driver side axle. unfortunately the axle was not able to be removed possibly to a ring that is stuck inside
AL is a more than a pro. He goes out of his way to provide you the best service. His kindness alone is reason enough for me to specifically request him back again.
Very friendly, very professional. I will absolutely use this service again.
Good guy. Showed up on time and finished early.
Great mechanic, Knowledgeable and share what's needed for my car
Ivan was right on time and did great work on my car. I had a small window of time to get my battery changed and Ivan was on time and quick while also being thorough. It was such a relief to get this done and have it done right! 5 stars!
Ivan is a soft spoken man who arrived a bit early and got to work immediately. It was a regular maintenance checkup for a 2005 Camry w 90,000 miles. In a bit under 2 hours he gave me a verbal report and a written report of his findings, the only one being about the worn brakes. I've experienced dealerships & other mechanics insisting I get new brakes immediately., but not Ivan, who gave me tips when it really was ready to replace them. So, honesty being very important to me, made me relax any suspicions I might have had. I won't hesitate to request Ivan again when I need a good, pleasant and honest mechanic again. I promise.
Karla was great to work with. She showed up on time for the appointment, and was very open to walking me through exactly what the process was. She was very respectful of my time, and completed the service as expected. Overall, this was a very convenient process. I would definitely use YourMechanic/Wrench again, and highly recommend Karla.
David was great and explained everything that was going on with my vehicle. He tried his best to work as expediently and in the most affordable way.
Vance arrived early, asked a fee questions about what trouble I was having and got started right away. Despite there not being a covered parking space, and that it was raining, Vance was able to finish the job quickly. He pointed out the changes he made and anything else he cleaned up to ensure my truck was ready to hit the road again.