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Very nice and answered all questions as best as he could and recommended or told me if any other problems just contact the main office
He was awesome, there is no better way to describe my experience! I misdiagnosed my issue and he came out, took his time to properly diagnose my problem(s) and better yet stayed until there was a solution(s). It really is hard to find a good mechanic this day and age, I'm glad I met him!
punctual, cordial and knowledgeable
This is the second five star review I am giving Caz Showalter. The first five star review was after he came to my apartment to install a new fuel pump in my 1998 Chrysler Town & Country minivan. Read my previous review to learn of my excellent first experience with Caz. The fuel pump failed 7 days after it was installed. The van died going up a hill in my apartment complex and never started again. I had to roll it backward into a parking place in a public area by the mailboxes. The apartment complex was not happy. Caz's work carried a 12 month, 12,000 mile warranty through yourmechanic.com, so I contacted them to begin the process to make a warranty claim. It took a few days, and some prodding of the people at yourmechanic.com, but soon Caz was back with a new fuel pump. He dropped my fuel tank and replaced the pump right there where it sat. Bad news, though. This pump was bad too. the vehicle would not start. Caz ordered me a new pump, a different brand name, from his known reputable parts dealer, and was over the next day to install it. He rearranged his schedule to get me back on the road. The pump continues to work well, and it is because of Caz's work ethic, sense of pride, and ability to troubleshoot problems. Another great job, Caz. Thanks!
Caz checked in with me ahead of my appointment, which was scheduled for a morning following a rainy night. My vehicle was parked outdoors in the open, so he took some extra time to get wet weather gear before coming to fix the vehicle so that he could be comfortable and do a good job. Once here, Caz was quick and efficient with the repair (he replaced my fuel pump, a big job) and communicated with me the whole time. Upon completion I checked the vehicle out, and we had a great discussion about my vehicle and cars in general. I have never used 'Your Mechanic' before and this experience was EXCELLENT. Thanks, Caz!
Expert at what he does - knowledgeable, confident, good communications and quick.
Shane was really professional and was flexible with the schedule
Very knowledgeable, extremely friendly, and advised me on what was wrong and what I needed in a timely manner. I highly recommend Jeffrey!! So amazing!!
Quick, thorough, and professional. Would recommend.
Chris was very pleasant and informative. He was clear in explaining what and why needed to be done to the car as well as showing me. Although he was a little late his level of expertise and good customer service made up for it .
Super friendly and great service!
Larry was very patient young man he answered all of my questions I need to no I will recommend to any one,
Excellent Service
On time
He found nothing wrong with my vehicle and was honest enough to tell me. He was timely too. I great appreciate him and will be glad to use his service again.
Very happy