Our certified mechanics come to you · Backed by 12-month, 12,000-mile guarantee · Fair and transparent pricing
The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Carlos was unable to do a complete report due to the seller not wanting to cooperate. However, he was very clear when he spoke with me about the condition of the car, and steered me away from a potential bad experience. I am so glad that he checked out the car for me and saved me money and problems. I recommend him and hope to be able to use him again.
Carlos came a day earlier than requested, which was great. I had a grinding noise I couldn’t find. He figured it out within 10 minutes and fixed it. Thanks Carlos.
Ariel is a great mechanic. Friendly and knowledgeable.
Great guy!