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This was my first time using My Mechanic and I was very impressed with the service I received and the knowledge of the mechanic. Walter was professional, kind, courteous and shared his knowledge on what issues needed to be fixed on my car. I will be using Walter is in the future to repair issues with my car.
Walter was running behind due to a previous appointment, but he kept us informed of his progress, which we appreciated. Walter was polite and kept us informed. He was able to diagnose the problem with our Honda’s heater/ac, but, unfortunately, we need to get permission from the company for him to be able to correct the original repair issue, which was the reason for our call in the first place, which is frustrating. This appears to be a company issue, though, and not one with Walter. Hopefully, we will be contacted by the company and receive the approval for Walter to complete the work we need completed.
Can't say anything but good words about Nathan. He went above and beyond to ensure my car was fixed properly and was quick and efficient. Would highly recommend to my friends and family.
Nathan does a great job at keeping you informed about what he's doing, and his recommendations for what needs to be fixed now or what can wait. He's extremely friendly and very polite. He's my go-to mechanic for any issues or even just questions.