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1st time using Your Mechanic and it was a great experience. Scott was punctual, friendly and took care of the oil change without any issues or surprise additional costs that you fear at a dealership. The savings (vs. dealer) + the entire process was very seamless and I'll definitely be using Scott's services moving forward.
Scott arrived early for my weekend appointment. When he arrived at my house, I showed him the issue and the parts that need to be replaced. I asked him several questions regarding maintenance on other parts and he provided valuable information that will save me money and also keep my car in good shape. He worked nonstop even though it's hot outside. The estimated duration for the job is 5.5 hours but he completed everything in only 4.5 hours! That includes the test drive, sweeping and washing my garage floor. Scott also showed me the defect on the water pump as well as the parts that he replaced. After the appointment, he provided a very detailed report of the service with pictures and voice notes. I will definitely book Scott the next time my car needs to be serviced. I highly highly recommend Scott.
Amazing Greg was thorough very committed to finding the problem even though he had another appointment he wouldn't stop until he knew what the issue was. I'm extremely pleased thanx Greg.
Greg swapped out my battery and had my car up and running in no time! Without his help my car would still be stuck in the garage. Thanks Greg!
Very please with Diego.
Appt was between 9:45 AM - 10:15 AM. Benji reached out like a true pro and advised. He showed up and listened to what I stated. Looked and within minutes made a recommendation. While there had only been two pairs of hands that had worked on my car in the past 10 years, after understanding more of his qualifications I decided to move forward. Within minutes he had an accurate diagnosis for the repair. He was extremely thorough in that procedure and let me know what this consisted of. I'm not easy to deal with all the time because I require details and some people do not have good communication skills. This is the reason why I service my own vehicles as much as possible - zero patience for anything else. Benji has excellent communication, good interpersonal skills and showed patience. I had a good experience with him and when YourMechanic adjusts my account accordingly I'll be more than happy to reach out and ask him if he wouldn't mind servicing my vehicle. This guy is good. Let's see if his team has those qualities as he stated it would a different tech to conduct the service. Though wished it would be him. He's the man! But have confidence in this man - let him diagnose the problem first ad explain it. Cheers!
Mr. Tolbert was on time. I was not present for his inspection, but the dealership told me that he was very professional.
I am very happy with my service from Justin, he is an excellent mechanic, I appreciate every bit of his work. Thank you for having such great employees like him. Thank you, Staci Lee Bianchi
couldn’t make it the shop. quick and easy oil change at home!
Jason took 5 minutes and found the actual issue when the 2 other mechanics you sent out did not find.
Jason was polite and knowledgeable. Another great mechanic I’ve used.
Great mechanic very knowledgeable on on Mercedes vehicle ill definitely use him again!
Very kind and personable man .
ryan was good but you service was nasty ,and i will never used you all again. I was a good customer and i spend money with you for over 3 years and i never thought i would get that kind of service..
Ryan did Oil change. He was good
Germaine was very professional and installed the new battery with ease. He is a pleasant person to speak with. Overall a great experience.
Shaun is a very professional cordial and amazing mechanic. I would recommend him for any kind of auto related job.