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Emmette arrived on time, asked about car concerns, provided his oppinion and promptly fixed my car. He was professional, courteous and prompt. He meticulously cleaned the area upon completion of the job. After today's job, Emmette is my new mechanic and I will be referring him to family and friends.
It's the second time Brian has worked on my car (I should've left a comment the first time, but forgot). Each time he not only has been efficient, he's been a real professional. We also have a good time while he works. He's worked on my car at home and at my office and no matter where he works, I've been very satisfied. Owning an older model Mercedes Benz, I always worry that others won't treat it the way I feel it should be treated, but Brian does. He's knowledgeable and gentle with every part he handles and every screw or bolt he turns--I appreciate that. If my first two experiences are any indication of the future, my car is in good hands. Thanks Brian.
well mannered and kept me informed
It was raining on the day of my appointment. The rain didn't deter Sami in any way. He got right out and proceeded to look over the car with just a hood over his head. When it was time to explain the problem he was patient, thorough and extremely knowledgeable. Not once did I feel like my (many) questions got on his nerves even when he had to repeat himself because I was confused. Sami's knowledge of cars is top notch. His customer service skills are impeccable. If we need anything in the future we will definitely book with him. Best mechanic I've met!!!!