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He went above and beyond with his service. I am very happy with the work and his dedication. I really appreciate the time and energy he presented in repairing my car. He came back after a long day of repairing other vehicles to assist me so I wouldn’t have to wait a week. He is a great mechanic and employee
I have used Tien before for my other vehicle. He arrived earlier than scheduled which was perfect. He is courteous and very knowledgeable. I would recommend him to others.
Excellent and professional!
Raul has a great personality and really knows his stuff.he didn't try to downtalk me or play any tricks.being a female, its not easy to find an honest mechanic but this is the go to guy. I felt comfortable with his diagnosis and he answered all the many questions I had with no problem.I don't believe id rather have anyone else diagnose my car again. He is a great asset to the "your mechanic" team and I'm grateful that he is the one who came out to help. Thank u Raul!!
Steve did an excellent job he was on time he answered all my questions about my car he was very professional and would Highly recommend him
Steve arrived at my drive-way on time and he is very nice and friendly. He explained to me how he would do the brake fluid flush on my VW Golf. He bled out all the old brake fluid and air from each of the brake lines on each wheel one by one as he said he would and filled the main reservoir with fresh O'Reilly DOT 3 brake fluid from a new bottle. Steve did the job quickly and checked my car here and there for routine visual inspection and let me know everything was fine. However, the next day I was checking the level of the brake fluid to see if it is still at the right level for curiosity, just to make sure there is no leak or anything and I realized that the main brake fluid reservoir specifically stated " must use DOT 4 brake fluid". Went online and check to see if there is any adversary effect on my brake system in my VW if DOT 3 is used. Most said yes and some said no. The main difference between DOT 3 and DOT 4 is the boiling point. DOT 3 has a lower dry and wet boiling points than DOT 4 and it is cheaper, meaning lower quality in general. I am happy with Steve's service, but not happy with the part he put in my car. I wanted to maintain the good health of the ABS braking system by doing a brake fluid flush, but now it is more like the opposite since I paid someone to put the wrong brake fluid in the system now.
He was pleasant and courteous. He updated me on his time of arrival. He was prompt and finished the job within the time allotted.
Jose arrived on time. He was very polite and professional. I was impressed with his automotive knowledge and expertise. So nice to have a mechanic come to my location! Thanks for the great service!
Joes is a consummate professional---he showed up early, communicated well, got the job done appropriately, and was a pleasant person.