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Whitney Ortiz was absolutely great. He was friendly, efficient and most importantly, professional. He arrived on time and was removing parts within 10 minutes of arrival. Whitney was very knowledgeable on replacing the timing belt/water pump on our '02 Sequoia as he had already done a few on the exact engine in the past few months. Interestingly enough, he also described a few of the problems he had encountered with the water pumps he had previously installed and sure enough, he encountered a defective O-ring on the water pump. Not a problem though as he replaced the defective new O-ring with the original O-ring and everything was all fixed. This did take about an extra 45 minutes but if Whitney had not let car idle for 15 minutes after installing the new water pump O-ring - I would have found out the hard way that there was a leak in the water pump. I'm glad Whitney has thorough and knew to test the new water pump system the proper way before leaving for the day. Bottom line - I will use Whitney for all my car repairs moving forward.
Whitney repaired/replaced axel and cv boot on my 4runner. He was professional and courteous. He finished the job within the time promised. He explained everything he did and even adjusted the air pressure in my tires before he left--that was totally unexpected. He stands behind his work. I would definitely recommend Whitney and yourmechanic. Convenient and much less expensive than the dealer!
Very thorough, very knowledgable and gives very practical advice. Someone I trust with and would specifically ask for in the future.
GREAT guy! Right on time and fully prepared. He knocked out my job quickly and professionally. I hope I don't need him again, but I'd hire him in a second. Thanks, Jason.
Very convenient service. Love that I don't have to leave my home or work. Khoa was very professional and explained what needed to be done. I'll definitely recommend Khoa and your mechanic to my friends.
Khoa was great. He came early and changed out my break pads in about 30 minutes. No nonsense and got the job done! Friendly and professional.
Arrived early than scheduled time. Very professional.
Charles is great. Nice guy, honest, works quickly and informed me of other areas to consider in the future (not a pressure sell by any means, just provided info) Will definitely use this service again
Jose was prompt, explained everything and worked quickly. I really appreciate him coming to our house during the virus outbreak. We rely on our car to bring food to my elderly aunt and replacing the battery was essential for us. I highly recommend Jose!
Very good.
Adam did a great job. He was right on time and performed the job as expected. I would definitely call Adam again!
Awesome help