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Jay was great! Showed up early, got straight to work diagnosing and within the alotted time estimated had my vehicle up and running! Superior service so thankful!
The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Very knowledgeable on my car. 1993 Miata
I didn’t personally deal with James , my husband did. He was happy with James. Work. Overall James did. good job. He was polite listened our concerns and answered my questions. The only thing I was not happy with; i thought the quote included replacing the belt that was making the screeching noise, since that was the main reason I called for repairs. Pricey for an oil change and spark plugs .
Jamie was professional, friendly and honest.. Great job!
Very knowledgeable and kind. Thank you!