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Very knowledgable. Will definitely reschedule with him again. This was my first time I used Your Mechanic and because of Peter will use them again.
Pete was great! He arrived early and took plenty of time to evaluate and explain everything. I would definitely request his services again and recommend him. He's very professional and knowledgeable.
Scott always does a great job.Very honest with inspection and service recommendations.Can work on BMWs.This is the fifth time I’ve requested Scott.Always on time and never an unpleasant surprise.
This is my third or fourth time using Scott on different vehicles.He is always on time,friendly,clean and I trust what he tells me.Make him your private mechanic too.
Quick and efficient. Friendly and professional.
Very friendly and professional at work.
He was very knowledgeable! He was great to let me know anything was wrong! Very polite new exactly what he was doing!
Awesome job I would highly recommend.
Diego is an awesome mechanic! He’s always very polite, respectful & very professional. He is very knowledgeable in his craft & has done an awesome job fixing our BMW.
To be quite honest, Diego is the best BMW mechanic that I've used in Phoenix...Bar NONE! I have several people waiting to hear the outcome of my experience and I will most definitely, and have already, recommended Diego. Thanks again for working on my car!
Benji arrived about 15 minutes early, which was a nice surprise. He asked me to describe the car's issues and it was immediately clear that he was an expert and was very experienced with high-end cars and electrical problems. Even though he quickly diagnosed the crux of the problem(s), he still took the time to check and rule out (or in) other potential sources and related system failures. This type of analysis never seems to occur at dealerships--instead, they jump to a conclusion (usually the most expensive) you are stuck with. The problem isn't solved or fully solved or some new problem crops up, and they explain why you now need to get more things done as well even though they supposedly weren't wrong with what they "fixed" first. Benji's approach was nothing like that. He was straightforward, logical, honest and smart. I also like knowing who is working on my car--which dealerships don't usually do. Instead, they put a "service advisor" buffer (and BS-er) between the car owner and the person actually doing the work--which leads to miscommunication and dissatisfaction. Customers don't need some bogus translator as though the techs can only speak in russian or some obscure language. Benji also showed me some of the read-outs he got as he tested things--which was helpful too. He understood the car's computer system and coding too--which is not simple in an M6. I would trust Benji with anything from a beloved 20yr old family volvo or pick-up truck to a Bugatti.
Great guy, and very knowledgeable. Happy to explain everything to me and show me what the issues were.
Fernando was very respectful of my property. He made sure he kept everything clean while he worked and clean when he left. He seemed quit knowledgeable. I felt I could trust his assessment of the situation.
I would give Fernando 5 stars except he showed up at 9:30 for a 9am appointment. I can't rate his skills since Your Mechanic hasn't told me the problem with my vehicle.
Excellent customer service and great mechanic. Did the repairs quickly and with no negatives. Well done Eric
Very friendly and respectful
Caleb was on time and went right to work. I had a few questions about BMW maintenance that he was happy to answer. It was nice to avoid the hassle of getting back to the shop after a repair. Overall a great experience.