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Appointment was for 9am he called me around 820am asking me if i had the part told him no said he would call me back, I called customer service because I had not heard back from him, While on the phone with them . Nick calls back says he has the part and is on his way This is bad communication because he should have had the part when he started out in the morning.'
Nick was friendly and professional. He made his diagnosis & explained things in terms we understood.
Irven arrived early, he was very polite and he took the time to answer all my questions regarding my van. He did the work (changed the Alternator) in a timely manner and my van is now running. I very much appreciate the convenience of not taking the van to a shop but to have the work done from my home, very convenient.
This service was very convenient. The mechanic was on time and was professional. I would certainly recommend yourmechanic, and Irven again.
Punctual. Very knowledgeable. Removed unnecessary and pricey services other untrustworthy mechanics said were required. Completed work faster than original estimate and for a great price. Would definitely request Steffon next time!
Garrison was on time and did an excellent job.