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This was the first time I had tried YourMechanic. What a great idea this service is - I hate dropping my car off and making all of the arrangements back and forth to get service. After reading several reviews, I decided to try the service myself. This review is from a real customer, and this is my real experience. First off, it is pretty cool that you can read feedback on the mechanic you are choosing before the appointment so you know who is showing up at your location. Shawn arrived with a YourMechanic identified on the side of his car, and was wearing a shirt branded with YourMechanic. Even though the appointment was scheduled at 8:00 am on a Friday morning, he was exactly on time. He laid out a tarp under the engine on the driveway as to protect any fluid leaks from staining my driveway and had whatever catch pan he needed as well. Shawn was personable, knowledgeable, and patient about any questions I had, whether regarding the schedule service for the thermostat change or questions about my engine in general. The work I requested was performed timely, skillfully , and thoroughly. Not once did I feel like my service was rushed. As he was topping off the anti-freeze and running the engine, he inspected other issues and noted some things that he pointed out to me that may or may not need future attention. It was a great experience. Shawn did a great job and I was completely satisfied. YourMechanic would be smart to try and retain this mechanic as he is an asset to the reputation of this company. Depending on the type of service I may need, I would definitely use this service again, and would not hesitate to request Shawn again.
I would give SIX stars if I could! Shawn was on-time, friendly, professional and incredibly helpful. He was very personable and I couldn't be any more pleased with the transaction from start to finish. Very VERY satisfied as a first-time user. Would HIGHLY recommend and will definitely use YourMechanic in the future. Would be more than happy to work with Shawn again! He was very knowledgeable! THANK YOU SHAWN!
Kiri is so professional and kind. He provided updates needed for my car and took his time in completing the work. I am so happy with the finish job.
Kiri was very professional and completed work in a timely manner. He also provided me with estimate for additional work that is needed for my car. I will definitely be requesting him to come back to complete that work.
We were very blessed to have Clarissa as our mechanic. She was everything that I would have hoped for in a professional that would service our vehicle. She was early, kind, and knew her stuff! She answered all of my questions and was never bothered with the interruptions of our family. Clarissa was great with our kiddos. She also went the extra (two!) miles when things out of her control took longer than expected, all with a great attitude. We hope to see her again, even outside of fixing our cars! We will certainly request Clarissa for any future automotive work on our vehicles.
Clarissa was honest, knowledgeable and hard working. She even came in early which worked out. My steering wheel is so much smoother now and my battery light no longer comes on since the alternator was replaced. She even stayed to “bleed the engine” and made sure everything was OK before she left. So convenient and happy with the result. Thank you.
We had an issue with our car starter whcih needed replacement. Junard arrived on schedule and completed the job in the estimated time. The area was left clean This was a great experience. I would use this service again.
Junard was outstanding with his attention to detail, speed, efficient, and excellent service on my vehicle. He replaced spark plugs and an EGR valve which saved me over 800 dollars from a previous quote from another service center. Would give him the highest recommendation for anyone looking for a top notch technician.
Leslie the mechanic is an absolute wizard under the hood! His inspection of my car was thorough and meticulous, ensuring every nut and bolt was in top-notch shape. Not only did he diagnose potential issues with finesse, but his expertise also gave me peace of mind. My car is now running like a dream, all thanks to Leslie's skillful touch. If you want your ride to be in tip-top condition, Leslie is the mechanic to call. Five stars without a doubt!
We were very grateful to meet Leslie and have him work on our automobile. I would highly recommend him for all the reasons you would expect: prompt, friendly, professional, knowledgeable, and very experienced in his skill. We have been fortunate to have great YourMechanic mechanics over the years and Leslie is no exception. We hope that he will be able to service both of our cars for years to come!
Only got an inspection so I can’t really give a review on the work .. but what he told me to do got my car running so there’s that. He was 2 hours late though
Nice Man, knew what he was doing and had my car fixed in no time. Only con was super late, but he wasn't local and they had him driving all over the place, and the first job before me took way longer than planned because he said the car was all rusted... I'd recommend him to every one.