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Was able to come earlier than scheduled. He determined that part of the ensuing repair would require a software update from the dealer and assisted in providing the information needed for the dealer tech to find the software upgrade in their system so they could install it. Excellent!
Awesome!! I wasn't able to be there when Peter was scheduled today, however I did have a friend available if needed. Peter recognized that the original part quoted was not the right one, got it exchanged for the correct one which reduced my cost for parts needed and then corrected the billing to reflect the corrected cost. Awesome!! Talk about going above and beyond.
Great service