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Genaro arrived promptly, got ready to work, and worked continuously in the heat..he showed that he was knowledgeable of the issue with our car and repaired it in a timely fashion. We are grateful to Genaro for his professional help..We hope to see him again..
Travis came in a timely manner. He was all-around great at explaining things and showing me things. I loved working with him and want him to always come and look after my car. Excellent experience.
This was the first time I've used YourMechanic and I admit I was a little skeptical but Travis changed all of that. He was great - very nice, professional, and knowledgeable. He took the time to chat with me and explain what the issues were with my car and made all the repairs necessary. My car drives like a champ now. I was definitely impressed with his work and I intend to use him for future repairs as they occur with my aging car.
Very professional, timely response. Excellent job.
Jasmaine is very professional and provided excellent customer service.
Very honest and professional in performing my motor mount repair. He explained in laymen terms the procedure of the repairs after showing me what he will replace
Terry was so professional and proficient. He explained everything to me that I understood. I will definitely be requesting him again and highly recommend him. Thanks, Terry
The service was excellent. I was skeptical about using a mobile mechanic at first but had not choice after I had a tie rod brake, on the way to work one morning. So, I threw caution to the wind and scheduled an appointment, once receiving my repair quote, which was within less than 24 hrs of it being requested. I also received a reminder email & text the day before my appointment as well as an additional text the morning of. The text I got the day of my appointment came in at 8:30am but my appointment wasn't until 11am. Caleb also text me directly to let me know he was in route and when he arrived to my office. He was very polite, courteous & super quick. I was stuck in a meeting by the time he was done with the repairs & ended up having to leave my keys with the receptionist. As Caleb was leaving, he sent me one final text, informing me he had completed the work and where he left my keys. On a different note, I was pleasantly surprised at the long list of services/repairs YourMechanic's tech can do in your office parking lot or own drive way. I also really appreciated the all the information available to me regarding the replacement of the tie rod. There was an explanation of what a tie rod is, the location and the purpose of it, what to expect during the repair, how the repair would be conducted & suggestions for was needed to take place after the repair was completed. It was all very informative, especially, for a someone who knows very little about the ins and outs of how to make a vehicle run properly. Other mobile mechanic companies, I have looked in to, all have a very limited number of services/repairs they can provide, next to no information other than them providing a quote for the repairs & the amount of $ they want for each service is outrageous . YourMechanic's pricing, on the other hand, was also very reasonable and the quoting platform provides a price comparison between their price and the dealership price, for parts and labor. Overall I would definitely use YourMechanic again & would highly recommend them to anyone needing repairs and/or services done on their vehicles.
Caleb was on time and very professional. The quoted time I got was four hours to change my oil, rotate my tires and change my brakes. Caleb did all of it in about an hour and a half! That was quick! Thanks Caleb!
Very knowledgeable and friendly. Showed up on time ready to work. Equipped and prepared to tackle any problem. Will definitely be using Andy again.
Communication was Awesome! Andy called consistently to let me know that he was running behind from previous service. He let me know each process since it was my first experience. Very much appreciated!!
Very knowledgeable and polite, quickly gets the job done. Thank you so much for the repair!
Very good and attentive mechanic. Also very friendly.
Daniel was amazing. First, he was on time, informative, patient, he listened and made suggestions. I would definitely use Daniel again for all my car needs.
Tung was extremely professional! His knowledge of my car issue was amazing. He was very efficient in diagnosing the problem and gave me extremely relevant information!
Tung was on time (actually a few min early), thorough, fast, and friendly. Highly recommend!!
He handle himself very well, and communicated everything he was doing. Was real quick in changing my cars oil.