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Attilas was awesome. He was professional, punctual and helpful in understanding what the issue was and came equipped with all the tools to get the job done. Service was excellent, would definitely recommend him to anybody in need of a mechanic.
My sons car needed a lower ball joint replaced and going to the stealership for something simple like this was not a option. I had to go out of town but wanted to get this repaired before damage was done to the control arm. I left my wife to deal with the appointment. After speaking with my wife she was very impressed with Mr. Paniti. He inspected the control arm and made sure it was in good condition for the ball joint and did not try to make unnecessary repairs or recommendations. This is something that is rare these days in the auto service industry. Mr. Paniti worked efficiently and with with ease of a seasoned professional mechanic. I can say with 100% certainty we will be using Mr. Paniti for future services. If your looking for a a honest and professional mechanic Mr. Paniti is your man!
Hands free experience
I had never used this service before, and was super helpful to be able to get someone to visit at the house rather than to have it towed to a garage. Chris was great! Friendly, knowledgeable, quick, and clean. I will definitely use Chris again. THANKS CHRIS!
Was well clear and informed and the situation.
Awesome job!
Michael was extremely prompt, knowledgeable and professional. Would hire him again in a heartbeat. Price was competitive and you can't beat the convenience.
Simply put, good customer service is all about creating a relationship with customers and providing them with a friendly and helpful atmosphere. There are many different avenues and strategies you can follow to provide good customer service. When you have Malcolm as your Mechanic he nails customer service detailed caring a master tech! You don't get this kind of care anywhere.
Malcolm’s professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with Malcolm it is my pleasure to do business with this company.