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He texted when he was on his way. Mohammod was very nice & polite. He knew what the order contained, (battery & window wipers) and got right to work. A 15 point inspection was included with the price, and he alerted me to other issues. I was charged exactly what was quoted. Also, I live in a small town in Tenn. and there wasn't a mechanic nearby. But Your Mechanic searched until they found one who would work on Sunday. I would call Your Mechanic again if ever I needed work down at my home.