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Luis is great! He has a great personality and a pleasure to deal with. We thought the windshield washer reservoir needed replacing and it turned out to be either trash in the pump or a electrical connection issue. He performed troubleshooting and the system is working great on my Mercedes. I asked for a quote to change the oil, air, and cabin filter in my 2021 Kia Sorento Hybrid and the quote was very reasonable especially when you consider the convenience. I highly recommend using Luis for your work.
William was honest and forthright with his analysis and recommendations. He also demonstrated flexibility to change the work order once he discovered I didn't need the service I thought I did.
On-time and professional and seems to be knowledgeable about working on car. Unfortunately things didn't work out as well as I would have thought. He replaced the part as per the DTC code. Didn't have his scanner with him to recheck the code. I had let him use my scanner to recheck the code. However, replacing the part didn't solve the problem. I will have to pay another $184 for 1 hour of service to have him diagnosis the problem with the same code, if I want him to try and solve the problem. Overall good mechanic.