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This was the first time I had tried YourMechanic. What a great idea this service is - I hate dropping my car off and making all of the arrangements back and forth to get service. After reading several reviews, I decided to try the service myself. This review is from a real customer, and this is my real experience. First off, it is pretty cool that you can read feedback on the mechanic you are choosing before the appointment so you know who is showing up at your location. Shawn arrived with a YourMechanic identified on the side of his car, and was wearing a shirt branded with YourMechanic. Even though the appointment was scheduled at 8:00 am on a Friday morning, he was exactly on time. He laid out a tarp under the engine on the driveway as to protect any fluid leaks from staining my driveway and had whatever catch pan he needed as well. Shawn was personable, knowledgeable, and patient about any questions I had, whether regarding the schedule service for the thermostat change or questions about my engine in general. The work I requested was performed timely, skillfully , and thoroughly. Not once did I feel like my service was rushed. As he was topping off the anti-freeze and running the engine, he inspected other issues and noted some things that he pointed out to me that may or may not need future attention. It was a great experience. Shawn did a great job and I was completely satisfied. YourMechanic would be smart to try and retain this mechanic as he is an asset to the reputation of this company. Depending on the type of service I may need, I would definitely use this service again, and would not hesitate to request Shawn again.
I would give SIX stars if I could! Shawn was on-time, friendly, professional and incredibly helpful. He was very personable and I couldn't be any more pleased with the transaction from start to finish. Very VERY satisfied as a first-time user. Would HIGHLY recommend and will definitely use YourMechanic in the future. Would be more than happy to work with Shawn again! He was very knowledgeable! THANK YOU SHAWN!
Clarissa went above and beyond for my car. She was very informative and she did a great job. Very trustworthy and I will continue to use her in the future.
Only got an inspection so I can’t really give a review on the work .. but what he told me to do got my car running so there’s that. He was 2 hours late though
Nice Man, knew what he was doing and had my car fixed in no time. Only con was super late, but he wasn't local and they had him driving all over the place, and the first job before me took way longer than planned because he said the car was all rusted... I'd recommend him to every one.
Alex was very professional and took the time to keep me updated with what maintenance was needed on my car throughout the appointment. He was very honest and didn’t try to get over on me which is something that happens alot in typical shops! Definitely look forward to having him do more work on mine and my family’s cars!
Great service, on time and solved a difficult problem quickly.