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Carlos was there exactly on time. Did an inspection of the vehicle and described what he was doing every step. Carlos is very friendly and knowledgeable. He went through troubleshooting steps and found the problem right away. He explained everything to me clearly and answered any question that I had. Problem was fixed at a fair price, maybe even less than a repair shop.I will definitely use this service again and I highly recommend Carlos. Very good experience.
Today was my 2nd time to have Carlos out to work on my Acura (previously diagnosed). He not only has a conservative approach but also educates. We have older cats (3) so I'll be scheduling again as money becomes available. Thanks again Carlos.
First time using this service, and Keith was great! Friendly, professional, timely and got the job done fast. I had originally scheduled to have all of my brake pads and rotors replaced - he pointed out that my 2 front rotors actually didn't need to be replaced, so he saved me some money too. This guy knows his stuff, he'll give it to you straight, no BS and none of that pressure for a bunch of extra expensive stuff that's typical of a lot of car repair shops & dealerships.
Andrew showed up promptly and was professional throughout the service. I very much appreciated that he talked me out of a service I did not yet need (the dealership had told me I needed it). He performed a brake fluid flush and everything went smoothly. Would definitely use his services again.
Great Experience. Joaquin is an amazing guy! You should hire him in a heartbeat.
Great experience, on time and even saved me a few bucks- will use again
Lewis was very nice and did a great job!
Toby came to perform a pre-purchase car inspection. We made him go to the top floor of a car parking lot to inspect the car. Let me tell you, it was confusing for me to get there (it was my first time there), and it was confusing for him too (I felt bad!!). Despite of this, Toby made it there and on time. Toby was very polite and professional. His service was excellent. I left him to do his job while I went back to work (and so did the previous owner). He called the previous owner, handed him the keys, and left his report online. Toby mentioned the report could show up within 15 mins to 24 hrs. The previous owner texted me once he got the keys back. By the time I get his text message, I check the website, his report shows up online (literally minutes!!). We also chatted over the phone. Decent guy. I would definitely recommend Toby's service to anyone buying a pre-owned car, and yourmechanic.com for such an easy process. Good job guys!
Rodrick was friendly and super helpful. Would definitely recommend him again.