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Mila did the work requested thoroughly and promptly, and communicated clearly and courteously. Though he arrived without needed parts (rotors-- he had come ready to replace brake pads only), he took responsibility for that and went to get the rotors and then returned to finish the job promptly. Passing conversation about other issues and future potential work reenforced my impression that he has the knowledge and skills to meet many of my future automotive needs. I would use his services again when such a need arises. (I might note that I was presented with a phone-based signature screen authorizing a charge somewhat higher than the original estimate. I caught that in time to inquire, and it was corrected. I can't be sure why that happened, quite possibly not anything Mila did, intentionally or otherwise... but it probably an accidental duplication of the charge for the missing rotors he picked up, which was already included in the original estimate This was my first time using "Your Mechanic," so I just would encourage attention to accuracy before signing off on the final payment authorization for any "Your Mechanic" services-- with any of their mechanics.)