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This was my first time to use the My Mechanic / My Wrench service, but I must say, I am VERY impressed with it. From the very good communication throughout the whole process, to my technician Brian Shelley's punctuality, professionalism, courtesy and automotive knowledge, I would rate this an exceptional experience. In a world where we are frequently disappointed with customer service and overall competency, the My Mechanic / My Wrench service is a breath of fresh air! I will definitely use your service again in the future!
Brian was very helpful and answered all my questions about my vehicle. He explained what he found out and how the problem happened then he recommended what the next step I should take to fix the problem. After discussing the available options he offered to help with follow up appointment.
Very people friendly and genuinely seemed honest. Acted professional and knowledgeable. I would definitely recommend Chris.
Very professional family man, got straight to work and clearly presented my options for repair or replacement
Ostus was prompt. He explained to me what he was doing. He assessed the problem quickly. He recommended the additional services and we were able to have everything done in under 2 hours. I’ll definitely be requesting him in the future. Great and painless experience.
On time, expedient, professional. Excellent work.