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Andrew was very quick and professional. It took him less than an hour to replace the rear brake pads and rotors. I would use him again.
Andrew is awesome, beside being a fantastic mechanic he was also a cool dude.if I have trouble with my vehicle again I'm sure I will choose Andrew as my mechanic. Thank you Andrew
Chris called at 4:00 and asked if I would be home, as he was done with his previous appointment and could be at my home in 30 min. My appointment was for 5:30, so I said sure! Not only was he an hour early, he did the job in just under 30 minutes. You can't get service like that at a shop!
Jose was able to determine that my Blazer's issue WAS related to my engine [as my original mechanic suspected]. That means that the initial mechanic, whom I scheduled through "Your Mechanic," misdiagnosed. He insisted it was the A/C compressor, leaving me hopeful [and paying for a second inspection for work that won't be economical for me to complete]. Jose examined my Blazer like a medical clinician would examine a person. He checked various areas under the hood, using a tool to listen & feel with, while the engine was running. He also had me do the same, so I could understand how he was able to quickly rule out where the problem WASN'T coming from. He determined it was coming from the back of the engine [what I was afraid of, from the start]. So, basically, the first inspection was a bust....which didn't leave me with much confidence in my pre-purchase inspection of the Subaru, done by the same mechanic. It's a shame, because I found him likable and he seemed honest. But I don't feel encouraged to use him again. Additionally, in discussing my friend's Subaru, that I am currently driving, I learned, from Jose, that the timing belt should be given a greater priority status than either of us were giving it. I will have to check with my friend, to be certain; but I will likely want to schedule maintenance with Jose soon. I work nights, but I could schedule in the morning....better yet, on a Thursday or Friday. But, again, I will wait have to wait for approval from the car's true owner [even though I was intending to pay for it, myself].
Showed up early and got the job done quickly and efficiently. Was ready to drive back to work in no time!
Russell did a fine job on what I would call a difficult project. To replace the fuel pump on this van it was necessary to drain & drop the fuel tank. It took a lot of time for him to complete the task but he stayed with it until completion with great results. Although the replacement fuel pump is louder than the original it does its job well & as long as I can hear it I know it's working. Thanks for sending Russell. He is a tremendous help.
Russ did an exceptional job fixing my truck.
Al showed up right on time and called me. I met him in the parking lot, and we went over what he was going to do (which was a little bit more than I was expecting, but it was included in the final price). I let him get to it, and was surprised when he called only 45 minutes later to tell me he was done. Quick work, so he knows what he's doing. Al is a friendly, knowledgeable guy, and I will definitely have him do more on my vehicle when I can afford it. Major thumbs-up!
Well detailed, Got right to the point and very efficient.
Ken is amazing! He worked with a few glitches that popped up and was able to get the parts needed for the repairs. Ken was fast and knowledgeable with his work. He also spotted issues that he made sure to let me know about and get estimates for so when I am ready to schedule to get it done, we can. Ken is very much a great and honest person to deal with and I look forward to working with him for my future vehicle needs.
Karla was a bit late and there was a little bit of miscommunication (they thought they sent me a text but it was still in draft). However, Karla came by and was able to diagnose the problem right away. Went above and beyond what I expect from a mechanic!
Karla did an outstanding job fixing and explaining everything along the way
Daniel was amazing. He was prompt and friendly. He knew what he was doing and communicated very well. I was very pleased with his work and that he let me know of anything that he noticed. My car is working better than when I got it and he will definitely be getting more work from me in the future. Daniel, thank you again for your hard work!
Great experience , I will request Christopher from this point on