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John was very professional and experienced in fixing cars. I made the mistake of diagnosing the problem and the part, I was wrong. I highly recommend having John diagnose the problem with the car first visit and taking his advice on the next steps to fixing the car or truck. I rated John four stars because he did an outstanding job of helping me with a 2008 LR3 with over 200K miles. These cars are high$$$ maintenance and the extent of the work needed to be done is best spent and placed into a trade-in on a new car.