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John came early (after checking with me that it was ok) and had to leave late because the task was more tedious than planned (I have a small car with everything crammed together). However, he remained very patient and friendly all along, definitely a good experience!
John was great! He arrived early and had everything needed to replace the terminal on my battery. He got my car up and running even though doing so requires a few creative modifications. I would definitely book him again. Thanks, John!
Rodney was awesome and super informative. Arrived about 15 early. Went above and beyond what was expected. Thanks Rodney!
Rod is fantastic. He went above and beyond by statying after hours to waiting for a new part
Johnny was a very knowledgeable mechanic and was quick to share that knowledge with me because I try to do my own work on my car. He was extremely punctual as well.
Anthony arrived per appointment and did a good diagnosis on the car and found out alternator works fine but there is a hole in the mass air flow hose which caused problem to the car.
Great service and a great price. Very knowledgeable technician.
He was very thorough in his review and fixing of my car. He gave me good recommendations for next steps to make she is always ready for road. Overall, just a really nice person to talk to.
Working with your organization and Roland was a pleasure, quite easy and better than expected. Roland was ahead of schedule called with plenty of notice to indicate he was available sooner. Roland was very friendly, courteous, professional who answered my questions and explained the process. I was very impressed with the van and the tool assortment and how it was arranged and how promptly he serviced my VW. First impressions mean a lot and my first and only impression was professional service fully equipped with all the tools necessary to deal with a motor and window assembly unit on the driver side was quite involved and he made it look simple and easy. It's worked wonderfully, and I would highly recommend your mechanics, and specifically roland, my only experience so far and I expect that I will call on him and your organization in the future when that occurs. I can honestly say I was impressed with the automated notice via text and email of the appointment scheduling arrival when he was departing etc. It left no question regarding what turned out to be an excellent repair experience. Highly recommended Good job Roland deserve day off. thank you.
Brandon was great. I had no problems and he explained to me what was wrong and what he would be performing. Would recommend!
Extremely thorough and explained everything clearly! Finish the job ahead of time! Will definitely use your services again!
Very pleasant after he arrived but appt was 8 am and I finally had service at shortly after 3 pm. Sprayed brakes so they do not make a sound now but will see after they dry. Bid for oil and filter change was very high compared to my usual rate at VW. I'll try again when need arises to see how it all "shakes out".
He was on time and very personable. He took the time to answer all my questions and I would highly recommend him.
Steve was knowledgable on vw and determined i had a different long term problem than another shop ans allowed me to postpone a potentual costly repair