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He was late. So first impression was not going well. At 9:26 he's finally here. He was taking pictures of the van. I asked & he explained. I think he should of explained first before the picture were taken. - I could see where he was coming from with the pics. OverAll. He did a great job. Told me things about my ride that I guessed, but didn't want to admit. I appreciate his frankness. Would I use him again? Yes! I'll add no one time is more valuable then the next. Regardless of what's on your plate for that day.