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The first day we were a little late, the second day he came right on time. Everything was very good as far as the information that he provided to us. Courteous. Professional. Helpful.
Alex is an amazing mechanic and a gentleman. He pays attention to customers concerns and is highly competent and knowledgeable as a mechanic. Besides that he is just a really respectful, polite person and will not rush or ignore you as a customer. I believe he goes beyond and does more than other mechanics do and the fact he is qualified to examine and service luxury and high performance cars makes a difference too. When he did a pre-vehicle inspection for me on a Porsche the appointment went smooth and it was hard to tell it was the first time we ever met, that is how a experience should be in this industry but frequently is not. Alex does not sugar coat mechanical issues either. He is honest, upfront, and states the facts whether you as a customer may or may not like the facts, and truly the automotive industry needs that. I think it is cool that he can meet you at your house or even place of business to service your car and do any repairs needed versus having to go to a mechanic shop and sit and wait. I would highly recommend Alex to anybody and everybody, he deserves your business and customers deserve his mechanical excellence in skill and honesty this gentleman displays.
Kyle is fast, knowledgeable, and professional. I had the driver side power window motor go bad. He originally came out and inspected it, and verified that the motor was the problem, and noted that the regulator (the armature that does the actual lifting) was old and a bit weathered, suggesting I replace both at once. I sourced the parts myself, and scheduled Kyle to come back out to do the replacement. He contacted me ahead of time and offered to come earlier, as it was in both of our interests. He arrived on time, called upon arrival, made the repairs, and reassembled everything properly. I would highly recommend Kyle and plan to request his services when I have the timing belt and water pump replaced. (a normal Porsche 944 maintenance item every 30,000 miles.) Thanks again Kyle!
Amazingly perceptive and efficient.