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John arrived on time. We had to drive to the location of the vehicle since it was in storage and he followed. John is knowledgeable. He was able to evaluate the suspension, chassis, alignment, and general condition. He even was able to tell if the vehicle had been used for heavy loads. Overall a great experience.
John was great. Very flexible with a unique issue we were having with YourMechanic, but took care of everything promptly and effectively. I will definitely look to book him next time I need my car serviced.
The best help for a little price ,Rodney helped me save a lot of money ( half the cost of what dealer would charge ) but twice the service than provided by dealer . I am very pleased by Rodney's services , he is very knowledgeable and did a great job .
This was my first time using a at home service for my car , after reading the comments from other customers I decided to give it a try , and oh my gosh I was totally shocked by the professionalism that Rodney provided he showed up early which I was fine with cause I am a tickler for being on time and on time he was , so that was a big check mark , professionally dressed with company logo uniform . Not only did he find out the problem with my car but also did a inspection of the entire car , let me know that my tires were low and recommended that as soon as i get it running go and get them inflated and told me what pressure for front and the rear . So yes I was very happy with Rodney and the service he provided and the overall attention of the company putting customers first . Looking forward to seeing Rodney next week for the repairs .
Johny is very professional, efficient and knowledgeable about Mercedes services! I highly recommend his work! Thank you Johny!!!
Jeff my mechanic was fantastic and the car is running very well now. The yourmechanic.com service was a bit suspect. Not sure they have all the website/customer service kinks worked out yet but, Jeff overcame the obstacles quickly and with a great attitude. The website service did not understand what parts I needed (and its simple really, as it was just motor mounts). I suspected this and called to confirm and was told they would make sure the mechanic would have what he needed. He did not, it delayed the repair time and changed the price.
Jeff changed my oil pretty quickly even though my Mercedes is a bit of a hassle to deal with. Additionally, he helped me figure out that the reason my car wasn't changing gears is most likely because it does not have enough transmission fluid. On top of that, he was very friendly and provided me with awesome customer service- and now I know exactly what I need to get services to get my car back in action!
Anthony always shows up on time and presents as a professional. He has an excellent understanding of my cars and articulates himself very well. I will have him back again and recommend him the everyone I can!
Anthony was very professional. He texted me to let me know he was going to be a little late which i appreciated. He was friendly and knowledgeable!
Great first experience with you. Will definitely use again.
He not only did a fantastic job. He showed me some other problems that needed to be addressed and we ranked them in order of importance.
Roland was awesome. Friendly and knowledgeable. He showed up on time got the job done. Very thorough too. Highly recommended.
This was like the 4th time he worked on my vehicles and as always gets the job done. Very curious and professional and answers questions I might have. I highly recommend.
Excellent! Problem expertly found and repaired. Brandon was very professional. I am pleased with his work.
This gentleman was on time and listened very well to my questions and answered accordingly. He displayed a professional demeanor and was well versed in auto mechanics. He was fast and efficient and completed a thorough analysis of my car. I would have this gentleman back to my home again and will request him for further repairs. In addition, I will recommend him and your organization to everyone I know and further, to people I do not know. Knowledgeable, courteous and professional employees are very hard to find these days and it is key to great customer service. I find this mechanic to be trustworthy as well which is also a key characteristic representative of great customer service. Thank you again and I look forward to a continuing business relationship.
He was Great very knowledgeable about his job when i need anything done to my can again i will make sure i ask for him thanks again
A great guy! Very friendly and smart.
Professional. Courteous.