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My first time using this service and you're not sure how yur experience will be. Let me tell you Dan was great. Very friendly and actually was early for the appointment! He changed my rear brakes and explained everything. After finishing the job and test driving my car, he even diagnosed another issue I had been having, which had been previously detected at another shop. I'll definitely be calling on him again!
In all fairness to Dan, he did inform me that he was not a BMW expert upon arrival, but he did reach out to someone else who has experience with this make. This service was needed as a result of a problem created by a prior service appointment with a different mechanic. After the diagnosis was completed by Dan, he informed me that my window wiper motor was most likely the cause. I scrambled to get one, but then discovered the issue was a damaged wiring harness caused by the previous repair.
technical and courteous.... and always on time!
Eliud was punctual, built a great chain of communication with me to let me know when he would be at my home. His work is impeccable and I highly recommend his service to anyone in need of repairs for their car.
Patrick was knowledgeable and quick at diagnosing the issue
Overall a good experience, and I will use YourMechanic again.
Honest and straightforward, not many mechanics like that left
Very professional and friendly service.
Jacob was laid back, patient & friendly - and very knowledgeable! He came up with a perfect temporary fix until I can get the permanent fix done. I will be requesting him specially when I schedule that repair. I can’t thank Your Mechanic & Jacob enough...so convenient & as a female, never felt like I was talked down to or taken advantage of. Y’all are awesome!!!!
Jacob was awesome. I will use him again for the next service due. Thanks Jacob!
Great communication telling me was on his way and prompt. Everything was great. Very nice guy and knows his stuff...Thank you Robert!
Knowledgeable .... And friendly And on time