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Car wasn't starting right, wanted to make sure my diagnosis of a faulty starter was right. He came an hour early and was done in less than 30 min. Told me it really was my starter and no other components were bad. He did his part.
Dellanos is a superb professional with great customer service skills. He informed me ahead of time that he was running late and the approx time he would arrive. As a military officer I can def appreciate someone who values my time and portrays a good sense of service and duty. He was very professional and knowledgeable about his trade; teaching and showing me about my car prob and potential prob to look for. I appreciate his love for what he does.
Great job. He was very professional, fast, personable and did not try to up sell. This is my first experience and as long as nothing goes wrong with my brakes it will not be the last time I use this service and hopefully Jermaine.
Jermaine was very friendly, efficient and professional. He kindly explained to me those things that did not score well in the service report, so that it didn't come as a surprise, and I would know what to do about it.
Timely, professional, knowledgeable, and will certainly work with him in the future
This took a little bit longer than I expected due to defective parts and communication issues with home office but Jerome was exceptional.
Jerome was very thorough with my car and explained everything in great detail. I felt very comfortable with his diagnosis
Service today was great! Although running a little behind with previous order, Eric kept me updated on his progress. He was courteous, knowledgeable,and explained the process including what to expect after service on website. I woud definitely recommend and use him again. Thanks
Eric was on time, fast, did a great job and was overall very knowledgeable. He even made a few recommendations on how I can save money in the future. Will definitely use again
Appointment was for 9am he called me around 820am asking me if i had the part told him no said he would call me back, I called customer service because I had not heard back from him, While on the phone with them . Nick calls back says he has the part and is on his way This is bad communication because he should have had the part when he started out in the morning.'
Nick was friendly and professional. He made his diagnosis & explained things in terms we understood.
William showed up on time and finished relatively quick! He did excellent work and I would recommend his services to anyone that needed it! Again, excellent work!
William showed up, got the job done, and was able to inform me of his process in a way that was understandable. Highly recommended.
Arrived ahead of the appointment hour. Well organized and prepared. Did the service required in a reasonable time. He was both pleasant and professional. Good job!
Very helpful and knowledgeable!! Would highly recommend.