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Stephen called shortly before appointment (:15 AM time to explain he had been able to get all the parts and would be late arriving. He called after noon to state he was on his way and gave me the option to reschedule if the late arrival presented a problem. He arrived about 2:00PM and went right to work. It was a cool day but Stephen was prepared to deal with the situation. It was easy to see the replacement of the timing belt and water pump was not a simple;e project I was capable of completing. The projected completion time was 6 hours however it was not completed until about 11:30PM. I periodically checked on his progress and he worked steadily and methodically despite the declining temperatures after dark. The work was completed professionally and I am very happy with Stephen's work. I must add that Stephen was always very courteous and professional.