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Tinashe is an okay guy and mistakes happen. The alternator supplied by yourmechanic on the first day was under powered compared to the unit that was pulled out and faulty. I caught this before Tinashe installed the part. The proper alternator usually costs double than the one provided but their part supplier charged them three times, again compared to local suppliers, who may have sourced the part but was part of the yourmechanic eco-chain. As part of practice in the parts industry, Tinashe wanted to take the damaged part back, which I declined because I paid a third more than I should have and returning the part would be the icing on their cake. Again Tinashe is an okay guy. We both called customer service who did not pick up. It did that three days to get this done. Day 1 was canceled by another mechanic, due to a family emergency, Tinashe was provided with the wrong part for day 2 and the install was complete on day 3. I would not recommend Your Mechanic to others in the future.
Tinashe throughly explained the service process and followed up after completed.
Mark was on time and knows what he’s doing. Very easy to talk to and explained what he was doing clearly. Certainly would recommend again.
Mike was very professional overall. He showed up on time, worked really fast, answered all my questions and even cleaned the wheels after he was done changing the brake pads. Glad I booked him.
Michael's promptness was much appreciated with my busy work schedule. He took time to explain some things to me that will help in the care of my cars. He is knowledgeable and friendly. I will continue to use him to care for my cars. Top Notch Mechanic!!
Awesome mechanic! My car has been laid up in the garage for months because I wasn't positive what was wrong and was afraid I couldn't afford the repairs. James helped make sure we got everything sorted out, and I get to drive my car again. Fantastic.
James was very professional & communicates greatly. He definitely knows what he’s doing & explains it in a way for the customer to understand. James is a straight shooter & was able to provide me with a clear understanding of my vehicle’s issue. Very nice guy. Thank you, James.
Knowledgeable and professional.
Christopher presented a friendly and professional approach. He throughly explained the diagnosis and ensured that I understood. I highly recommend Christopher.
Good job
The process was very smooth!!! Kris was very knowledgeable. Will utilize services again.
Great experience. This is the second time Ive used Kris’ expertise to service my car.
Excellent work highly recommended