2002 Ford Crown Victoria 102,000 mile service at the convenience of your home or office

I was skeptical about using YourMechanic,com mostly because no one I know has ever mentioned using it before. I thought that my alternator went out because AAA said he tested my battery and it was fine. It turned out that the alternator was fine, and the battery was dead and would not hold a charge. Andrew will be the first one I call from now one. He knows his stuff, and he gets the job done fast. I also appreciated that he mentioned a couple other things wearing out on my car, but he didn't use scare tactics to get me to book another visit right away. He also sent estimates for those things. Thank you very much Andrew. I will definitely be using this service again!

This is the 2nd time Andrew’s worked on my car. He’s on time and works quickly! He changed out both sets of brake pads and inspected my car to give me other recommendations for what should/could be done soon. He’s very knowledgeable and is able to answer any questions I had.

Carlos took good care of me, he went above and beyond. I tried to explain to the office personnel I need a specific type of battery and apparently that didn’t matter to them, so I explained to Carlos what the problem was, he went out of his way to take care of it, and get the product I was looking for.