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My infiniti 2011 g25x push button start is locked out. no...


My infiniti 2011 g25x push button start is locked out. no signal from intelligence-key. new battery in car and key fob. Mechanic's Assistant: Have you double-checked to make sure the positive and negative signs are lined u...

My infiniti 2011 g25x push button start is locked out. no signal from intelligence-key. new battery in car and key fob. Mechanic's Assistant: Have you double-checked to make sure the positive and negative signs are lined up correctly? The Vitelli-key work on the doors but not with trying to start car. wheels are locked. Mechanic's Assistant: Are you fixing your G25x yourself? What have you tried so far? Disconnect neg terminal on car battery in hopes to reset intelligence-key- no luck. also tried my spare intelligence-key, again no luck. thinking there might be a Intelligent-key deactivation switch somewhere? Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Everything is locked - steering wheel and shifter - not getting any signal to pushbutton start

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Responses

Automotive Expert
"Hi, I'm Roy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily." You will see an option to receive a phone call prompted by the website, you can agree to or decline. If you do not wish to use the Phone Service, we can continue chatting this way back and forth until you are satisfied with my help. Who Am I speaking with today ? Hi! Hope I can help sorry to hear about your I-key not working , let me know if your headlamps will turn on at all ? Thank you Roy!

they do
Automotive Expert
Okay what happens when you press the ignition do you get a red key light on your dash ? Just text back

no
Automotive Expert
Okay was the car battery dead for a while before you changed it

No
Automotive Expert
let me know if you have another fob to try also ?

I already did it didn't work either
Automotive Expert
Okay if you have a good car battery and both fobs are not working you could have a signal issue from the BCM controller or your antenna . I would need to use a scan tool and check the codes to know for sure . It should set a code in the BCM controller and let you know did you try and use the key fob in the slot on the dash

nothing
Automotive Expert
Okay sounds like a signal issue

Now what
Automotive Expert
could be the BCM controller or lost the program

What is the fix
Automotive Expert
It will need to be inspected with a scan tool next

Can you do that remotely
Automotive Expert
Could be a few different issues that's why it need to be inspected You need to use a scan tool A locksmith might be able to help if its a program issue The BCM would need to be done with special tools

I guess I have my car towed to the dealer
Automotive Expert
They will be able to check it correctly and program if needed

Thank you
Automotive Expert
Your welcome and let me know if I can help Thank you Roy!

I discovered that pushing the start button with the intelli-key allowed the car to start. I found it in a u-tube post. Good information if you should get another question about intelli-key not working.
Automotive Expert
Most of the time that works when you have a signal issue from the Fobs or battery in the fob you said both fobs don’t work correct?If starting that way you still have a signal issueOils be a antenna or fob signalThanks again!

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