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Lucas replaced my brake pads on my 2004 Saturn Vue, his customer service skills were top notched, for example, he quickly establishing rapport by keeping me informed of the steps involved in replacing brake pads. Overall, I highly recommend Lucas.
Such a friendly and informative guy. Had a clear idea of what the problem was based on the description of the issues I was having, and they turned out to be correct. Recommended some follow up services, and the most economical way to approach them. Very generous and reassuring expert to have working on your car.
He is an EXCELLENT and straightforward person. His calm demeanour and personality is absolutely amazing 珞. I have never met someone so honest. He came on time, and did everything perfectly well. He even went over and beyond in his services. He has even requested to check back on me about the car. His knowledge is far beyond me. Am very glad to give him 10 stars朗朗磊磊朗朗. I will make sure that HE will be my mechanic from now on. Thank God there are people like him, because others tried to rip me off.
Not only on time, but early. Polite and pleasant. Explained things clearly. Since he was early I was able to get off to my errands in a reasonable amount of time because he finished the job early. Would hope he'd be the person to do any future repairs.
The job was supposed to be 5 hrs (est) but he was only here for 3. Civil, polite, pleasant, and a sense of humor. Took time explaining things to me which, as a non-mechanical lady, I appreciated. If the car needs more work I'd book him. I'd like an updated report on the "health" of my car. Thanks.
Honesty, efficiency, and professionalism -- if these are the main traits you want from a mechanic Augie is the mechanic you're looking for. When my alternator gave out Augie arrived, accessed the situation, and agreed that it was more than likely the alternator, which Augie had installed within an hour, and the price quoted was what I paid – certainly, I will request Augie on yourmechanic.com in the future.
Marco spent time to diagnose and explain everything.