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Great service very polite person and knows his job very well..
Christopher showed up on time on a cold morning he went to work nonstop and answered all questions I had. I must say he is very very competent and knows his work. I will most certainly call on him again for other work to be done on the car.
Chris is very professional, he knows his mechanics
Simply put, good customer service is all about creating a relationship with customers and providing them with a friendly and helpful atmosphere. There are many different avenues and strategies you can follow to provide good customer service. When you have Malcolm as your Mechanic he nails customer service detailed caring a master tech! You don't get this kind of care anywhere.
Malcolm’s professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with Malcolm it is my pleasure to do business with this company.