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I continue to book service with Theo, he's always doing whatever it takes to get it fixed, and never does more than what's necessary. Time after time he saves me more money than the original quote.
Theodore showed up on time and remembered details from his last visit making it very easy to meet in the parking garage. He replaced a sticky caliper on my vehicle, good as new! His service was thorough, mess free and timely. He also took the time to explain suggestions for my next service without being pushy like the Dealerships.
Once again Fernando came through and saved our non-mechanical butts! LOL He changed out our brake pads quickly and efficiently and made sure our vehicle was functional once again. We feel confident that we won't have to spend any more on mechanical stuff for a while, and we're assured that Fernando has done all the work on it, so he knows what needed to be done! If you can afford it, I suggest using Wrench/YourMechanic!
Fernando was great. He was friendly, on time, and replaced my starter in less than an hour (from set up to handing back my keys). This was also very convenient and I was able to get my car fixed 1.5 weeks before the dealer could get me in.
Ramiro came to help me out after my car died again and was incredibly kind and thorough trying to understand the complexity of the issue and took his time to explain it to me. I really appreciated his professionalism and thoroughness. Would happily work with him again.
Went over and above, sharing his knowledge on not only what the problem is, but potential issues that can pop up in the future.
Friendly, didn't give up when diagnosis became difficult. Showed me how to reset the alarm if if activates when I'm out "in the middle of nowhere."
Extremely happy. Excellent service. I have 40+ years in direct customer service , so I am know talented people that deliver perfessional service.
All good. Will definitely use your service and Brandon again.
Very professional and explains everything in detail. We should have more professional mechanic like Kyle... Thank You! Have a good evening!
Great customer service
John was wonderful. He graciously answered all my questions and kept me informed with every step he was doing. He is very knowledgeable and his explanations were easy to understand. 10/10 recommend.