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Great service! The mechanic fully explained the situation about what was under warranty and what wasn't under warranty! Very professional! After the parts have been replaced, the submitted request has been resolved! No defect on the area because of old and broken parts!
Ralph was very quick and friendly. He did a wonderful job getting my car running again.
Keven was super-friendly and didn't seem to mind going into the particulars of the work whenever I had questions. He also didn't do any of the hard-selling that some people suspect mechanics of doing - as part of his inspection, he pointed out a few issues where maintenance was overdue, but he also made it clear that none of it was serious or needed urgent attention, so I could take my time dealing with them.
We were very happy with Keven, was awesome, he was very knowledgeable and brought other things to our attention. Our Van is running great, we will definitely be using him in the future
Andrew was great, my first time with your services, and my husband, enjoy letting me ask Andrew any question while he was at working, on the phone, and Andrew was working on the car, it made him relax more at work.
Timothy was terrific, highly knowledgeable and very personable. I had scheduled an appointment to have my daughter's O2 sensors replaced, but after he got here and assessed the situation, he said that we didn't need them replaced. He cleaned out a few areas that might have been causing the problem which reset the check engine light. I didn't get charged for anything except a diagnostic and the gas treatment he put in the car. The repair shop we had originally checked with had said the sensors needed replacing and quoted us $400 to do so and I'm sure if we had gone there instead of with Timothy, they would have been replaced without actually fixing the problem. Timothy was up front about everything he was doing in the car and gave us a list of possible upcoming maintenance items. I loved the service and will definitely use it again.
Second time we've had Tim work on our daughter's car and we weren't disappointed. Professional and super knowledgeable and stuck with it all the way through even though it took longer than expected.