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Scott provided excellent service for multiple appointments. He swapped out the oil sending unit, did an oil change, replace the ignition lock assembly, and provided an general inspection. I feel I can trust Scott with any future repairs my Jeep may need. As for YourMechanic, I think their customer service can use some lubricants to make their scheduling and communication run a little smoother. There were a few hiccups in scheduling that had nothing to do with Scott and I kind of felt sorry for the guy a couple of times. They even scheduled service for one day without consulting me. However, scheduling and communication issues aside, I'd definitely rely on Scott's help again.
I have had work done on 3 of my cars by Scott. He has always been on-time or even early. He is neat, clean and personable. His work has always been completed in a normal amount of time, and done right the first time. When I have work done on my vehicles by the company, I always seek out Scott to do the work. Or, I won't use this company. Thank you Scott, for making this a great experience.
On time, very knowledgeable. Verified that the issue was in the starter motor and promptly replaced it. 50 point inspection is great and Greg pointed out some items that I need to address in the near future. Even checked my tire pressures including the spare! Thanks Greg!
The previous job ran late and Greg didn’t call. Talked to the service advisor who was not at all helpful. Once Greg arrived he performed the service efficiently and professionally.
Great service! Since diagnostic tools are now hand held, it makes sense (and saves cents) to figure out what is wrong at the house instead of a shop. Likewise, many repairs can be done away from a service center...I didn't need any this time, but won't hesitate to use YourMechanic if/when I do.
Performed diagnostic and detected root cause of the issue. Good work!!!!
Benji is probably one of the most professional and knowledgeable people I've had the pleasure of working with. Highly recommended. I would give him 6 stars if I could.
Exceptionally nice guy, very professional. Benji completed the repair in less than half an hour. Hooray Benji and Your Mechanic. I will use them again.
Terry explained everything to me He was friendly knowledgeable I will refer Terry to my friends and family Thank you
Terry is a very professional and personal individual. I will and always recommend him to all my clients
Justin helped me get my car rolling again on Thanksgiving Day so I could see my family in Tucson. He was kind, honest, and thorough. I will use Justin again and I would highly recommend him!
He absolutely did 100% There was a little mix up on my part and he went way out of his way to help. I really appreciate it!
Jason was terrific. He arrived on time, explained the work, and completed perfectly. He was helpful and a joy to speak to as well.
Jason” Thank you for a great Job “. I will be using you again soon
Let me know in advance he was running a little late. Knowledgeable and took care the issue quickly
He knows his stuff. Great communication. Great service and superior mechanic skills. Awesome.
Great Communication, Fast Service, Friendly
Great professional service. Thank you.
Jose was great.