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Early, listened to the history of failure, made several preliminary checks then cleared computer and got the same results immediately. Exactly what he said it sounded like from the beginning. I used to mechanic for a living and was pleased with the diagnostic skills.
Robert was an amazing technician who seems to know all the old school tricks. This is very important as a lot of cars nowadays overcomplicate things. He explained thoroughly that my catalytic converter could be going out but it might just be something that Mitsubishi doesn't correct for whenever the oxygen sensor is sending weird numbers etc. He looked over everything. Although he couldn't replicate the issue. (Car has to be driven around though for this) He suspects a vacuum leak which just confirms my suspicions. He also arrived 15 minutes early to the appointment. Very knowledgeable about cars and mechanical stuff in general. Would book with him again to fix other issues that I cant fix myself. I just dont have the time, tools shop or experience to fix major issues.
Gregory arrived right on time and was very thorough in his diagnostic process.
He came even earlier and finished in like 30 minutes and very knowledgeable!!
Very experienced and thorough. Thank you for your assistance.
They were seriously great, and were beyond helpful! Thanks again!!!!
He was very knowledgeable and resolved the battery problem.
Friendly and knowledgeable!
Great mechanic would use his services again
I got the diagnosis but not a new time to complete the work.
Gerald was on time and professional. He was thorough and timely in figuring out the issue, which thankfully wasn’t too serious. The explanation of the problem was clear and concise, with recommendations that showed concern for the customer rather than profit.
From diagnosis of the problem to the fix was relatively smooth and straightforward. It took a couple days to get the right part and communication was fantastic throughout that time. I’ll definitely utilize Jerry in the future for any issues that come up with my car. 10/10
Was thorough in the inspection and very knowledgeable. After some thinking of how all the components worked together he assumed it was the MAF and sure enough that was the issue.
Punctual. Appreciates detail.
Prompt, fast and descriptive on what the diagnosed problem was.