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We had an excellent experience with Robert. In advance of his arrival, he let us know he was on the way, and then arrived right on time. He spent a lot of time inspecting and checking multiple systems on the car, and was able to get the car running (as we initially requested). As he inspected the car, he asked me numerous questions about the car and showed me things he was inspecting, so I could them in real time. Robert made what I think are good recommendations for additional maintenance, and we will schedule a follow-up appointment with him. Lastly, Robert was personable and has a pleasant demeanor. Overall, it was excellent experience.