2017 Hyundai Sonata 73,000 mile service at the convenience of your home or office

I had no issues with the mechanic at all. He did his job just fine. I do think the service is falsely advertised though. The website makes it seem like it's extremely easy and hassle free but does not directly highlight that your car must be parked nearby an electrical outlet and it cannot be in the street. I understand why they have these rules but I think this might run into a bit of a problem in San Diego. Luckily I currently live at a place with a driveway but a couple months back I had to park along the street for my residence and my job only offers on street parking as well. I have plenty of friends and colleagues who are in this same position, so in order to even make this service work they would have to make prior arrangements. Once again I understand the reason's why they would have those rules but due to the higher price for this service and the inconvenience it caused I will not be going back.

Showed up on time, actually earlier. Described completely his role in the warranty claim process, his appointment being necessary because of a starter failure, installed by Your Mechanic rep in April. Was empathetic to my situation and agreed with my assessment of the problem. Pointed out dirty oil.

Very professional and great customer service. On time and efficient.