Hi there. Thanks for helping me. My [engine](/topics-engi...
Customer
Hi there. Thanks for helping me. My [engine](/topics-engine-toyota/) light was on for two days, and then it was off on Thursday afternoon and Friday morning. This evening, when I tried to turn on car, it won't start. I wonder what...
Hi there. Thanks for helping me. My [engine](/topics-engine-toyota/) light was on for two days, and then it was off on Thursday afternoon and Friday morning. This evening, when I tried to turn on car, it won't start. I wonder what issue it may be.
Mechanic's Assistant: Has your vehicle stalled? Has anyone run a diagnostic test to pull the trouble code?
No, not yet. It is in a parking lot.
Mechanic's Assistant: What is the make/model/year of your car?
2010 toyato [corolla](/topics-corolla/)
Mechanic's Assistant: Are you fixing your Corolla yourself? What have you tried so far?
Tried to boost the car. It make the ticking sound, but didn't start, so I didn't continue trying
Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you?
No, I just want to know how this works? I never used this online service before.
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Responses
Dustin Bourne
217 days ago
Automotive Expert
Good afternoon, will you [headlights](/topics-headlight-toyota/) come on? Will the dash light up?
Customer
217 days ago
Hi there. Thanks for connecting!
Dustin Bourne
217 days ago
Automotive Expert
No problem, I am trying to get a better idea of what's going on. What do your battery connections look like? Are they clean and tight?
Customer
217 days ago
Hi are you still there?
Dustin Bourne
217 days ago
Automotive Expert
I am still here.
Customer
217 days ago
Ok, I am confused about the situation. I thought you ended the conversation.When you ask me if my dash light is up, do you mean if I see any signs on the dash board?
Dustin Bourne
217 days ago
Automotive Expert
I apologize. I mean does it light up at all? And will the headlights come on? Also can you look at the battery connections to see if they are clean and tight?
Customer
217 days ago
I honestly didn't notice the headlights. It may take me 10-15 minutes to check it because I am in an apartment building. Is there an option?I mean is it ok if I go check?
Dustin Bourne
217 days ago
Automotive Expert
Of course, check those things I asked about and let me know what you find. That will help me with troubleshooting your vehicle.
Customer
217 days ago
Ok, thank you.I will be back soon.I am not sure what is a clean and tight battery connection. Maybe I can take a video and upload it here?
Dustin Bourne
217 days ago
Automotive Expert
You can take a video or picture. What you are looking for is green corrosion on the battery terminals or are they clean. Also grab the terminal and give it a little wiggle and see if it is loose.
Customer
217 days ago
Ok, got it!
Customer
217 days ago
Hi I am sending this video through my phone. Hope you can get it.
Customer
217 days ago
Customer attachment 2/28/2021 1:25:17 AM
Customer
217 days ago
Customer attachment 2/28/2021 1:25:23 AM
Customer
217 days ago
The battery is not looseI tried to start the car, and the headlights are not on
Dustin Bourne
217 days ago
Automotive Expert
Okay that looks good. Okay next the battery needs to be checked for voltage and tested. Do you have access to a voltage meter?
Customer
217 days ago
I have a boost cableThe headlights are not on
Customer
217 days ago
Customer attachment 2/28/2021 1:35:36 AM
Customer
217 days ago
This is what the dashboard looks likeIt makes a little sounds and then it went awaySomeone offered to boost the car for me. Should I do it?
Dustin Bourne
217 days ago
Automotive Expert
Okay, you can try that. Make sure the red is in the positive postIf it just clicks then it sounds like the [starter](/topics-starter-toyota/) is bad.
Customer
217 days ago
Ok. Someone will help me with that. I'll let you know if that works.
Dustin Bourne
217 days ago
Automotive Expert
Okay sounds good
Customer
217 days ago
I was able to boost the car. It's running now. I am leaving it running for another 15 minutes to charge the batteryThe headlights work. I think it didn't turn it on earlier.Could it be the generator issue?What should I do next?
Customer
217 days ago
Customer attachment 2/28/2021 2:05:23 AM
Customer
217 days ago
Is this the engine light? It just came back on
Dustin Bourne
217 days ago
Automotive Expert
the bottom left is the engine light. So the car started?
Customer
217 days ago
the car is running.it is the engine light is on.The engine sounds fine.
Dustin Bourne
217 days ago
Automotive Expert
Great! I would take it somewhere and have the battery tested, and get the codes pulled to see why the light is on. Autozone can do that for you for free.
Customer
217 days ago
Sounds great. I will take the car to a mechanic soon.
Dustin Bourne
217 days ago
Automotive Expert
Okay. Let me know if there is anything else I can do for you.
Customer
217 days ago
Thank you so much! I think everything is good for now.I will try to start the car in an hour and see if it runs.
Dustin Bourne
217 days ago
Automotive Expert
No problem.
Customer
217 days ago
Have a great night!
Dustin Bourne
217 days ago
Automotive Expert
You too!
Customer
217 days ago
Just out of curiosity, if the car doesn't start in an hour, would it be the battery, engine, or eliminator issue?
Dustin Bourne
217 days ago
Automotive Expert
If it doesn't start back up it could be a possible bad [alternator](/topics-alternator-toyota/) or battery. Since you have it running I would let it run for about 30 minutes if you can.
Customer
217 days ago
I think the car was on for about 30 minutes. I'll go check soon. I changed the alternator just before this past Christmas, so it's new. The battery was also from last year.changed the alternator at my mechanic's.
Dustin Bourne
217 days ago
Automotive Expert
Okay, I would still get both of them checked just to verify. I have seen things like that go bad shortly after being changed. Also get the codes pulled to see why the light is on.
Customer
217 days ago
Ok, sounds good! I will have the car checked for these few things soon. Thanks again!
Dustin Bourne
217 days ago
Automotive Expert
No problem!
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Hi there. Thanks for helping me. My [engine](/topics-engine-toyota/) light was on for two days, and then it was off on Thursday afternoon and Friday morning. This evening, when I tried to turn on car, it won't start. I wonder what...
Hi there. Thanks for helping me. My [engine](/topics-engine-toyota/) light was on for two days, and then it was off on Thursday afternoon and Friday morning. This evening, when I tried to turn on car, it won't start. I wonder what issue it may be. Mechanic's Assistant: Has your vehicle stalled? Has anyone run a diagnostic test to pull the trouble code? No, not yet. It is in a parking lot. Mechanic's Assistant: What is the make/model/year of your car? 2010 toyato [corolla](/topics-corolla/) Mechanic's Assistant: Are you fixing your Corolla yourself? What have you tried so far? Tried to boost the car. It make the ticking sound, but didn't start, so I didn't continue trying Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? No, I just want to know how this works? I never used this online service before.