Q: Radio only works through steering wheel controls

asked by on June 15, 2016

My car has a 6 disc with the sound system. Through the steering wheel controls, I can control the radio, but the push buttons that are directly on the radio do not work. That includes the power button - it doesn’t work directly on the radio either. However, the volume does work and also the turn dial does work to change the stations. What will fix this problem?

Electrical components are not working Inspection $94.99 - $114.99 Get a Quote

It sounds like the radio unit in your vehicle may have partially failed to where the controls no longer work. I would recommend having your radio inspected by a qualified professional. This inspection may involve the removal of the radio and some sort of bench testing with a high tech scan tool or machine of some kind that is used specifically for the testing of automotive radio equipment. This electrical inspection may also include using a digital multimeter to test certain wires that connect to your radio that may control the use of the buttons on the face of the radio. If the inspection shows that your radio controls have shorted out, replace the radio if necessary to regain this function in your vehicle.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing


Experienced Mechanic?

Earn up to $70/hr

What others are asking

How do I use the trunk opener cancellation system?
You can give your trunk added security by activating the trunk opener cancellation system. When this feature is turned on, the trunk can only be opened with a standard or mechanical key, and not with the entry function or wireless...
Brake lights staying on.
Hi there, Chances are the brake light switch is faulty. My advice is to have a mechanic, such as one from YourMechanic, diagnose and repair the brake light switch circuit (https://www.yourmechanic.com/services/brake-light-is-not-working-inspection). Fuse 14 can be removed when the car is...
Is the rotor part of the hub assembly if not what is the difference between the hub and rotor
Hi there. The rotor is the metal disc that the brake pads use to stop the vehicle. The pads are pressed against the rotor with great hydraulic force thus squeezing the rotor. The friction of the pads against this surface...
Issues changing gears 2002 Honda S2000
Hello - I would say you either have a problem with your clutch hydraulics (https://www.yourmechanic.com/article/how-a-hydraulic-clutch-system-works) (most likely the clutch master cylinder), or the pilot bearing is starting to fail. A pilot bearing that is seizing up will act like a...
broke small wire going to alternator.
The small wire that you broke off is the wire that goes to the computer of the vehicle. The computer controls the charging and you may need to have the computer scanned and any codes diagnosed for the charging system....
I rebuilt my 95 chevy 350. It has all new sensors, water pump, radiator, clutch fan assembly, and thermostat. The top hose is cold
First check to see that the cooling system is full of coolant. If the radiator is full, then check your thermostat (https://www.yourmechanic.com/services/thermostat-replacement) to see if its installed upside down. If a thermostat is installed upside down, the coolant temperature will...
I having trouble cranking my car due to a sensor , how much will it be to replace. altima 2009 nissan
If the check engine light has illuminated, and the code refers to a sensor, there are quite a few possible repair outcomes. The cost can't be determined until the code is read and the EXACT fault is identified. Keep in...
My 2005 Kia spectra hit a pothole now the car will only go in reverse will not drive forward
You may have potentially caused some damage to a speed sensor resulting in the vehicle not properly sifting in and out of gear. The transmission speed sensor (https://www.yourmechanic.com/services/speed-sensor-replacement) reads the rotational speed of the reluctor wheel, located within the transmission....
1990 Ford F-150 4x4 truck was started then died went back to start it again an got no dash lights an truck does nothing
If you lost all electrical power then you may have a problem with ignition switch or the charging system failed. If you can get a jump start and it starts and runs then check charging system. If jumping it does...

Related articles

Top 10 PZEV Cars for Eco-Friendly Drivers
Teddy Leung / Shutterstock.com The whole idea of a PZEV (that is, a partial zero-emissions vehicle), seems paradoxical. You’d think it’d have to either be zero-emissions or not in the category at all. But as contradictory as...
The Best Used Cars to Buy If You Have a Tiny Parking Space
In In many cities parking spaces come at a premium, so you only want to purchase one small space. This small space will end up dictating what vehicle you purchase, so we’ve rounded up some great candidates. Must-haves Arm yourself...
Symptoms of a Bad or Failing Horn Switch
If the horn makes no sound or sounds different, or if you do not find any blown fuses, you may need to replace the horn switch.