Q: My car has new battery but will not start

Not all new batteries are fully charged so you should verify the charge status of the battery and correct as necessary. Be sure the battery is connected properly (no reverse polarity) and that all cables are secure and free of corrosion. If the battery is fully charged and yet the starter doesn’t work and, as well, the lights don’t even come on, obviously there is some sort of electrical failure and that will have to be pinpointed. If you want the required diagnostic steps performed by a certified Mechanic, dispatched by YourMechanic right to your location, please request a no start diagnostic and the responding certified mechanic will get this taken care of for you. If you have further questions or concerns, do not hesitate to re-contact YourMechanic as we are always here to help you.