Over heating
Mechanic's Assistant: How long has this been going on? What have you tried so far?
Changed thermostat
Mechanic's Assistant: Anything else we should know to help you?
Car heater does not work
Mech...
Over heating
Mechanic's Assistant: How long has this been going on? What have you tried so far?
Changed thermostat
Mechanic's Assistant: Anything else we should know to help you?
Car heater does not work
Mechanic's Assistant: OK. Got it. I'm sending you to a secure page to join JustAnswer. While you're filling out that form, I'll tell the Expert about your situation and then connect you two.
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Responses
david craig
293 days ago
Automotive Expert
Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. Please allow me up to 10 minutes to gather schematics and other pertinent information for this issue. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. I appreciate your patience and will provide responses as soon as possible. Thank you.
**year, make, model, engine size?**
Customer
293 days ago
2000 mercury sable 3.0v6
david craig
293 days ago
Automotive Expert
ok
has the vehicle been driven any distance at all while it was overheating?
Customer
293 days ago
well I pull over and let it cool down
david craig
293 days ago
Automotive Expert
ok, you need to have a block test done to see if combustion gases are mixing with the coolant. you probably have a blown head gasket
Customer
293 days ago
its not a faulty water pump or. clogged heater core
david craig
293 days ago
Automotive Expert
the water pump is a possibility, but you need to make sure the head gasket int blown before doing anything else. we arent going to be replacing parts until I know if the engine passes or fails a block test
Customer
293 days ago
if it was that the engine block is faulty that wouldnt come up on a obd 2 reader??cause the obd used to have a code for 6 cylinder misfire but then went away and no codes come up now
david craig
293 days ago
Automotive Expert
no. a block test is done with a special tester.
https://www.amazon.com/Block-Tester-BT-500-Combustion-Leak/dp/B06VVBSFTF/ref=asc\_df\_B06VVBSFTF/?tag=hyprod-20&linkCode=df0&hvadid=312177448019&hvpos=&hvnetw=g&hvrand=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*06&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9005916&hvtargid=pla-570352767565&psc=1&tag=&ref=&adgrpid=61495038909&hvpone=&hvptwo=&hvadid=312177448019&hvpos=&hvnetw=g&hvrand=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*06&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9005916&hvtargid=pla-570352767565
Customer
293 days ago
okay so i buy this and test it
david craig
293 days ago
Automotive Expert
yes,or you can have a shop do it.
Customer
293 days ago
no I dont have. the money too pay a shopif its blown do I just add head gasket sealer ???
david craig
293 days ago
Automotive Expert
no. never add head gasket sealer. it will ruin other parts of the cooling system and theres only a 50/50 chance of it working.
Customer
293 days ago
ok
david craig
293 days ago
Automotive Expert
Ill leave this open so you can let me know if you need anything else.
Customer
293 days ago
hey
david craig
293 days ago
Automotive Expert
**What's up**
Customer
293 days ago
hey so im about to do the combustion test
david craig
293 days ago
Automotive Expert
ok
Customer
293 days ago
okayit failed
david craig
293 days ago
Automotive Expert
head gasket is bad then
Customer
293 days ago
is that a big fix?is that why im overheating or is that a diffrent issue
david craig
293 days ago
Automotive Expert
that is exactly why you are overheating and its a huge job
Customer
293 days ago
am I better off junking thus carI mean I spent 1400 and only had it 6 months. is it worth fixingshould I just try head gasket sealer and pray and if it dont work just junk it
david craig
293 days ago
Automotive Expert
you can buy some blue devil head gasket sealer, which I never recommend, but the repair will be more than what the car is worth.
Customer
293 days ago
Blue devil will help me get a few more milles out of this car?
david craig
293 days ago
Automotive Expert
you got a 50/50 shot if you follow the instruction to the T
Customer
293 days ago
heywould I be able. to go too get new head gasket at pick a part
david craig
293 days ago
Automotive Expert
no sir. they have to be brand new. this is a 13 hour job also
david craig
293 days ago
Automotive Expert
you have to remove the cylinder heads.
Customer
293 days ago
before the obd reader said cylinder 6 misfire can that be the problem
david craig
293 days ago
Automotive Expert
if the block test failed, you have a blown head gasket
Customer
293 days ago
do cylinder misfires make. a blown head gasket happen
Customer
293 days ago
just wondering so i understand what I did wronga long time a go the obd reader said egr was bad. is a blown gasket come from bad egr ?
david craig
293 days ago
Automotive Expert
no. overheating causes the head gaskets to blow. and then the barrier between the coolant and engine oil is compromised. the heads themselves may have even warped. the gaskets need to be replaced.
Customer
293 days ago
ohhh okay okay ..
david craig
293 days ago
Automotive Expert
take car. let me know if you need anything else.
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Over heating Mechanic's Assistant: How long has this been going on? What have you tried so far? Changed thermostat Mechanic's Assistant: Anything else we should know to help you? Car heater does not work Mech...
Over heating Mechanic's Assistant: How long has this been going on? What have you tried so far? Changed thermostat Mechanic's Assistant: Anything else we should know to help you? Car heater does not work Mechanic's Assistant: OK. Got it. I'm sending you to a secure page to join JustAnswer. While you're filling out that form, I'll tell the Expert about your situation and then connect you two.