I have replaced my battery as well as the alternator on m...

Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. Please allow me up to 10 minutes to gather schematics and other pertinent information for this issue. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. I appreciate your patience and will provide responses as soon as possible. Thank you with the engine running please tell me the voltage reading at the battery. you will need a multimeter to do so. thank you

We don't have oneA voltage meterI replaced alternator as well as battery yesterday and the battery light came on drained and then lost all power to vehicle... exchanged parts again and it stil is doing the same thing

ok, in order for me to help you. you are going to need to help me by having a multimeter because it's very possible the PCM is bad because that is what controls the alternator.

Thanks

may I have the VIN please

please standby

as you can see and read on these 2 attachments, there are no fuses involved in the system and it relies on the PCM to control the internal voltage regulator inside the alternator. (attached)