Hello thank you. My engine is running rough and the idle ...
Responses
Kevin
240 days ago
Hello and thank you for using JustAnswer. My name is\*\*\*\*\* am a vehicle master tech located in the UK and I will do my best to assist you. During this conversation, you will be given an automated offer for a phone call. You may accept or decline that offer. I don’t personally offer this service so if you take this another tech may call I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible. Can I first ask who I have the pleasure of speaking with today, please?
Customer
240 days ago
Hello Kevin my name is\*\*\*\*\* you for you time and help.
Kevin
240 days ago
Hi Jessica I hope you are well. Have you driven the car since this occurred?
Customer
240 days ago
I test drove it right now just to see if it was still doing it
Kevin
240 days ago
ok and drives normally? the issue just on idle?
Customer
240 days ago
No it drives worse than it idles. It is super rough running
Kevin
240 days ago
Ok so it sounds like you have a misfire posssibly caused by an air leak in the intake system . The first step here is to get the car connected to a diagnostic scan tool to pull faults from the system to help us trace the cause
Customer
240 days ago
I don't have one of those
Kevin
240 days ago
Ok this will be needed to trace the cause
Customer
240 days ago
Okay. Thank you for your help.
Kevin
240 days ago
Your very welcome thanks for choosing justanswer
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Hello thank you. My engine is running rough and the idle is high and the check engine light came on. Mechanic's Assistant: Does the light stay on, or does it blink? It stays on Mechanic's Assistant: What is the ma...
Hello thank you. My engine is running rough and the idle is high and the check engine light came on. Mechanic's Assistant: Does the light stay on, or does it blink? It stays on Mechanic's Assistant: What is the make/model/year of your car? 2010 Honda accord crosstour Mechanic's Assistant: Are you fixing your Accord Crosstour yourself? What have you tried so far? I am. I checked my fluids, they seem fine. Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? That is it I think. Thank you.