Yes to both

Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. Please allow me up to 10 minutes to gather schematics and other pertinent information for this issue. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know.I appreciate your patience and will provide responses as soon as possible.Thank you. **with the engine running and warmed up does the temp gauge make it to near mid-way?**

it does

ok now with the engine warmed up, heater on full blast are both heer hoses going into the firewall equally hot?

ok now with the key on. engine off. operate the temperature knob from hot to cold then back to hot. tell me if you hear an actuator moving behind the dash,

No not really

ok, that means the temperature blend door isn't working

Okay

here is the location (pic attached)

That's what I kind of figured but wanted to know for sureI will have to get one of those

heres the replacement procedure

I tried to move it manually before

part number is \*\*\*\*\*

Thank you!

you are very welcome. please stay well in these crazy times.

Will do!You also!

ty

It's freezing Temps and I will get that part asap

ok