Sure. Are you able to determine why my dads truck shut of...
Customer
Sure. Are you able to determine why my dads truck shut off while driving it? The battery is 2 weeks old. I plugged in the ac adapter to charge a hot spot. The vehicle just stopped with smoke coming out of the dash board. Now the v...
Sure. Are you able to determine why my dads truck shut off while driving it? The battery is 2 weeks old. I plugged in the ac adapter to charge a hot spot. The vehicle just stopped with smoke coming out of the dash board. Now the vehicle will not start, computer panel does nothing and can’t put the gears in neutral. Nothing happens other than the lights on the top of the roof comes on. We replaced the battery and still nothing.
Mechanic's Assistant: How old is the [transmission](/topics-transmission-ford/)? Have you checked the [brake](/topics-brake-ford/) switch?
The vehicle is 2008 f250 Ford pick up. No, I have not checked the brake switch. Where is that located?
Mechanic's Assistant: Are you fixing your F250 yourself? What have you tried so far?
Yes. Replace the fuse in the front and in the side of the door.
Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you?
The two week old battery had to be jumped a week after purchasing it. I was thinking it could be the [alternator](/topics-alternator-ford/) but the fact we saw smoke from dash board does not seem right. Some of the fuse had to be replaced. We are in a remote area and tow truck service is outrageous.
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Responses
rpmdiag
223 days ago
Automotive Expert
Hello, my name is \*\*\*\*\* \*\*\*\*\* to Just Answer! I will be assisting you with your questions today. Give me one moment while I review this.
rpmdiag
223 days ago
Automotive Expert
I’m very sorry that you’re having this issue and together, we will get this figured out. I will need your help too because I can’t see, touch, hear or smell anything that’s going on with your vehicle. We may also require some specialized testing tools in order to assist us in diagnosing the problems due to the complexity of today’s vehicles. JA will offer a phone call to you at an additional fee, it’s your choice. Please be patient with my replies, I reply back in question order received. If I send you an attachment, I will tell you, BUT, you will NOT get it on a phone; you must be on a tablet or PC. Please let me know when you are satisfied with my answers too so we can close out your question.
I'm sure the battery isn't the issue unless it's dead and the alternator stopped charging it.
You should attach a scan tool and check for codes.
Check fuel pressure with a gauge.
Check spark at the plugs with a spark tester.
Check injector pulse with a noid light.
Check for jumped valve timing with a compression gauge.
Most parts stores will loan/rent you these testing tools.
Thanks again and all the best:)
Ron
Customer
223 days ago
Thanks. After I try all these, if I have further questions, do I respond to this text?Also, I have no power to test all these.
rpmdiag
223 days ago
Automotive Expert
You're welcome, thank you too and YES you do.
Then charge the battery if it's dead.
Ron
Customer
223 days ago
Hi, please cancel my service.
rpmdiag
223 days ago
Automotive Expert
Please contact customer service for that request.
Thanks again and best of luck:)
Ron
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Sure. Are you able to determine why my dads truck shut off while driving it? The battery is 2 weeks old. I plugged in the ac adapter to charge a hot spot. The vehicle just stopped with smoke coming out of the dash board. Now the v...
Sure. Are you able to determine why my dads truck shut off while driving it? The battery is 2 weeks old. I plugged in the ac adapter to charge a hot spot. The vehicle just stopped with smoke coming out of the dash board. Now the vehicle will not start, computer panel does nothing and can’t put the gears in neutral. Nothing happens other than the lights on the top of the roof comes on. We replaced the battery and still nothing. Mechanic's Assistant: How old is the [transmission](/topics-transmission-ford/)? Have you checked the [brake](/topics-brake-ford/) switch? The vehicle is 2008 f250 Ford pick up. No, I have not checked the brake switch. Where is that located? Mechanic's Assistant: Are you fixing your F250 yourself? What have you tried so far? Yes. Replace the fuse in the front and in the side of the door. Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? The two week old battery had to be jumped a week after purchasing it. I was thinking it could be the [alternator](/topics-alternator-ford/) but the fact we saw smoke from dash board does not seem right. Some of the fuse had to be replaced. We are in a remote area and tow truck service is outrageous.